Hand-Painted Ceramic Pitcher Jug

• Free Shipping: $0.00 across the United States (no hidden fees at checkout).
• Order Cut-Off: 3:00 PM PT (Monday – Friday).
• Handling Time: 1–2 business days (Monday – Friday).
• Transit Time: 3–5 business days.
• Total Delivery Time: 4–7 business days.
• Free Local Pickup: Available at our Escalon showroom (26951 CA-120, Escalon, CA 95320). Usually ready in 2 hours.
• Tracking & Delivery: Tracking link emailed upon shipment. Report damages or lost packages within 48 hours with photos to support@lopezimports.com.

For complete details, review our full Shipping Policy.

Return Window: 30 calendar days from the date of delivery.

• Return Shipping: 100% Free ($0.00 return shipping fees; prepaid label provided upon approval).
• Item Condition: Must be unused, undamaged, and in original packaging with proof of purchase.
• Cancellations: Allowed within 15 minutes of order placement by emailing support@lopezimports.com.
• Damaged / Defective Items: Inspect upon receipt and report immediately with clear photos for evaluation.
• Exchanges: Direct exchanges are not offered; return the item and place a new order.
• Refund Processing: Approved refunds are processed to your original payment method within 10 business days.

For complete details, review our full Refund and Return Policy.